EpicFlora Privacy Policy

Collection and Use of Information

EpicFlora is a online flower shop and collects personal data for the purpose of providing a specific product or service requested by the customer. Certain information may be required in order to provide this product or service, such as full name of customer and recipient, authorised users,

e-mail address, billing address and contact phone numbers.

The information collected may also be used to inform the customer of additional products and services, which may be of interest to them. All marketing material sent to the customer will include an option for the customer to request removal from mailing or contact lists for any future marketing.

Disclosure of Information

EpicFlora will not disclose any personal information such as your name, address, email, telephone number to any person outside of the company, unless the customer has authorised us to do so, we are required by law to disclose such information, or if it assists the EpicFlora to deliver our products and services. We have carefully considered the outside organisations we have partnered with and know that they too respect our customers privacy. Some examples of the types of organisations include:

  • Financial services providers, such as banks or third party supplier for securing payment of the products or services we provided to you, such as PayPal and our online payment gateway providers STRIPE.
  • Our technology service providers, such as internet service providers, database management services, digital mail providers who send communications on our behalf and service providers for the prevention of fraud and protection of data. This includes our Website administrators, WIX.

  • Courier companies which organise delivery of the products you have purchased.

Note that these organisations may change from time to time. 

Furthermore, under no circumstances EpicFlora, sell or receive payments or services for disclosing customer's personal information to any partner or external company. 

Cookies

This site uses cookies both for this website and third party websites to enhance your user experience.  A 'cookie' keeps track of the information you provide such as the products in your shopping cart. EpicFlora Online Flower Shop use cookies to let us know that you are a prior customer and to provide certain features such as member options. 

 

Anonymity

EpicFlora customers have the right to remain anonymous except in circumstances where personal information is required to complete a credit card or account transaction. EpicFlora Online Flower Delivery will not disclose the sender information to the recipient unless specifically requested to do so by the customer.

Privacy in Email

In email communications, there has always been, and always should be, an expectation of privacy between the sender and the intended recipients of a message. Privacy is compromised, however, if personal information or private email content is shared with parties other than the sender and intended recipients without their consent. EpicFlora does not share or reveal email content or personal information with third parties. Email messages remain strictly between the sender and intended recipients.

 

We accept payment by

PayPal

 Debit & Credit Card

  • Facebook
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  • LinkedIn
  • YouTube
  • TikTok

Polbeth, West Calder, Livingston, West Lothian EH55 8ST, Scotland, UK

EPIC FLOWERS LTD. incorporated under the Companies Act 2006 at Companies House, Edinburgh, Scotland

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